Endutoebike Reviews
Endutoebike Customer Reviews (5)
- Most recent
- Oldest
Endutoebike Customer’s Q&A
Endutoebike FAQs
About enduroebike.com Prices and Cost?
The website enduroebike.com offers a variety of electric bicycles. One of the products listed on the site is the Electric Enduro bike Garmata Stayer, which is priced at $2,699.00. The site also mentions that the electric bike is supplied partially assembled, meaning that the client must make the final assembly and configuration on their own. The warranty covers all electronic components of the electric bike for 14 months from the date of dispatch of the goods. However, the warranty does not cover mechanical damage or damage resulting from improper use. The electric bike is intended for personal use. The use of the electric bike for commercial purposes or for extreme riding is not provided. Moneyback, refund, or return of the e-bike is not provided. Please note that this information is based on the data available and may vary.
About enduroebike.com Popular Products and Services?
Enduroebike is an online store that offers a variety of products and services. The store's catalog includes DIY E-bike conversion kits, Motors, Batteries, Controllers, and Components. They also offer Electric bicycles. The store provides a sale section where customers can find products at discounted prices. In addition to the products, Enduroebike also offers articles related to their products and services. The website mentions a Mid-Autumn Festival and Chinese National Day event. The store also offers a variety of accessories for e-bikes, including bike components, spare parts, lights, bags, tools, and mudguards. The store's return policy and warranty service are also detailed on the website. The electric bike is supplied partially assembled, and the client must make the final assembly and configuration. The warranty covers all electronic components of the electric bike for 14 months from the date of dispatch of the goods. The warranty does not cover mechanical damage or damage resulting from improper use. The electric bike is intended for personal use. Moneyback, refund, or return of the e-bike is not provided.
About enduroebike.com Payment Method?
The website enduroebike.com does not provide explicit information about its payment methods on the site. However, a Reddit user mentioned that the site offers a PayPal option for payment. It is recommended to visit the website directly or contact their customer service for the most accurate and up-to-date information. Please note that payment methods can vary based on location and other factors. Always ensure the security of your personal information when making online transactions.
How do I contact customer service of enduroebike.com?
The customer service of enduroebike.com can be reached at the telephone number +86 (1866) 110-52-62. They are open 7 days a week from 9:00 am to 7:00 pm Beijing time. The company, Enduroebike JIANGSU HG LIMITED, is located at Unit 617, 6/F, 131-132 Connaught Road West, Solo Workshops, Hong Kong. The same number can be used for fax. For any queries or comments, it's suggested to contact them directly.
enduroebike.com Return Policy?
Enduroebike.com has a Return Policy where customers are required to complete a form to request an RMA number. The reasons for return could be due to the product being Dead On Arrival, faulty, an order error, or receiving the wrong item.
As for the Shipping Policy, orders are processed faster if placed on their Aliexpress shop. Delivery times vary based on the selected delivery address, availability of items, and the time of day the order is placed. Shipping costs depend on the type of product and the customer's location. Normal parcels (no batteries) are usually sent by EMS, FedEx, DHL, and TNT, taking 7-15 days to the door. Hazardous goods (with batteries) are sent through special agents, taking a bit longer, around 15-20 days.
Please note that e-bikes and components can be prohibited or strictly controlled by customs in the destination country. It is impossible to send an assembled e-bike by air to most countries, so separate carriers are used to send the battery and bicycle separately. Complete bicycles come in an "85% assembled" condition, meaning customers will need to have the ability to assemble the remaining 15%, such as installing the front wheel, pedals, handlebar, seat, adjusting brakes and gears, etc.